Sean (darksoul) wrote,

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the laptop gets shipped back to Dell for a few days for surgery. they finally conceded that i was right about my problem being an issue with how my motherboard is seated. from the way it's behaving, either the motherboard is seated just a hair crooked, causing it to not connect completely with my dvd drive. either that or the connector itself has some fried jumpers on it in which case it would still need to be shipped back. and in either case, i was still right in my assessment of what was wrong and what needed to be done. stupid tech support people, making me jump through hoops to get them to do their job. blech...

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