Someone come and shoot me in the face. It pisses me off when I get angrily chewed out by random Joe Schmoe because someone at the office was incompetent and didn't do their job right. Yes, I'm in charge of putting information into the computer. Yes, I'm in charge of looking those things up again later. But I'm not in charge of the paperwork before it gets to me. I'm not in charge of running credit cards. I'm not in charge of mailing you information, sending you that "nasty" letter telling you that you still owed money from last year's ride. If you want to yell at someone for one of those things, I'll gladly point you towards the appropriate party. Gah.
Only 2 more hours and then I can leave. Oh rapture!